Who has had the greatest impact on your life?
My two older sisters have been steady, guiding lights throughout the years. They are both strong, successful women who have been excellent examples of how to interact with the world in a kind and respectful manner while also being clear about their values and morals and remaining true to themselves.
What’s the best piece of advice you’ve received?
Be kinder to yourself than you ever think you should be.
Experience
Carson Colmore has worked in the healthcare industry in New England for nearly a decade. She brings a breadth of experience with a particular focus on stakeholder engagement, business process improvement and its intersection with system design, and evaluation and revision of communication plans and training curriculums. Carson has extensive experience bringing together interagency teams to collaborate where shared programs intersect, ensuring that all parties, including external stakeholders, have a voice in the conversation and producing recommendations that can accommodate all policy and operational needs of the group.
Her recent project work includes supporting a MassHealth ACO in strategic decisions and planning for the implementation of the MassHealth Primary Care ACO Contract. She also conducted an evaluation of a MassHealth ACO’s Community Partner (CP) program to support behavioral health integration and improved primary care partnerships to better serve populations with complex behavioral health care needs. Additionally, Carson has led multiple projects for RI EOHHS in the Long-Term Services and Supports arena, focused on business process redesign including identification of gaps in current processes, best practices research, developing recommended process improvements, and the documentation and communication of these changes to relevant stakeholders. Carson’s FCG experience also includes facilitation of stakeholder meetings for the design of a maternity bundled payment program and the evaluation of the Person-Centered Medical Home Plus program in Connecticut. Additionally, Carson led a study of long-term acute care hospitals (LTACH) availability in the state of Rhode Island intended to inform decisions about building a new facility for patients in need of these services.
Carson’s prior experience includes over six years as a consultant with HealthSource RI where she was responsible for the exchange’s functional system design, focusing on operational preparedness for system changes. In this role, she provided subject matter expertise to the HSRI team regarding systems and operations. She also oversaw the implementation of the training curriculum across all channels. Carson holds an MBA in Organizational Leadership from Johnson & Wales University and a BA in English and Education from Drew University.