Something people might not know about me.
My favorite animals are cows.
What’s at the top of your bucket list?
Traveling to see the world and learn about cultures.
Experience
Jennifer Uribe is a bilingual (English/Spanish) professional with a diverse background in customer care, grant writing, and data management. Jennifer is a Health Coverage Escalation Analyst on Faulkner Consulting Group’s team at HealthSource RI, investigating and resolving complex, system-related issues. Her responsibilities include researching escalations and analyzing root causes with a goal to improve service delivery and reduce the volume of escalations. Jennifer’s prior experience includes roles as a Grant Writer and Tax Assessing Clerk at Woonsocket City Hall, where she managed grant proposals and performed various clerical functions. She also worked as an Enrollment Analyst at Neighborhood Health Plan of RI, focusing on data integrity and process improvements. Prior to that, Jennifer was a Workforce Specialist at Automated Health Systems, where she managed employee performance and contributed to improving customer service standards. This diverse experience has equipped Jennifer with a unique skill set combining customer service expertise, data analysis, and process improvement capabilities, making her well-suited for her current role in resolving complex healthcare-related issues.