What is the best piece of advice you’ve received?
When you know better, do better.
What’s at the top of your bucket list?
A trip to Tokyo, Japan is my ultimate bucket list item.
Experience
Nadine Shuckerow is a dedicated customer service and operations professional with extensive experience in issue resolution, team supervision, and client support within the healthcare sector. Currently serving as a Customer Care Escalation Analyst at Faulkner Consulting Group, she collaborates with HealthSource RI to address complex, time-sensitive issues, ensuring customer satisfaction through effective problem-solving and process improvement. Previously, Nadine held supervisory and leadership roles at Automated Health Systems, where she managed resolution teams, oversaw call center operations, and provided mentorship to customer service representatives. Her expertise in customer relations, operational efficiency, and cross-functional collaboration makes her an asset in delivering high-quality service solutions.